Which is not considered a customer function?

Strategic business planning is not considered a customer function because it typically focuses on the broader objectives, direction, and management of a business rather than on direct interactions with clients or providing services to individual customers. While it may involve considerations that affect customer engagement, it is primarily about organizational growth and long-term strategy rather than the individual needs and management of client relationships.

In contrast, client relationship management, investment advisory services, and client financial analysis are all functions that involve direct engagement with customers, addressing their specific needs, and providing tailored services to support their financial objectives. Each of these customer functions is crucial in establishing and maintaining strong client relationships, ensuring that the services provided meet the expectations and requirements of the clients.