What is the purpose of the FCA Conduct of Business Sourcebook?

The purpose of the FCA Conduct of Business Sourcebook is fundamentally centered around ensuring that customers receive fair treatment in their financial dealings. This sourcebook provides detailed rules and principles that firms must adhere to, which include clear and not misleading communications to clients and ensuring that financial products and services meet the needs of consumers. It establishes a framework aimed at enhancing consumer protection, promoting trust in the financial services sector, and ensuring that all interactions between firms and consumers reflect fairness and transparency.

This focus on fair treatment and clarity is critical, as it helps consumers make informed decisions based on accurate information. The guidelines are designed to prevent misleading practices that could exploit consumers' lack of financial knowledge or experience. Therefore, this option encapsulates the core objective of safeguarding consumer interests within the financial marketplace.